Vaahaq

Updated On: 26 Jul 2021

Vaahaq respects your privacy, values your trust and is committed to protecting the confidentiality of your personal information. This policy explains how Vaahaq collects, uses, maintains or/and discloses information collected from users (each, a “User”) from the website or the app (hereinafter “Site”).

Vaahaq is a website owned and operated by Manifesting Tomorrow’s Private Limited which is incorporated under the [Indian] Companies Act 2013. This Privacy Policy applies to the Site and to all services offered therein. Please take a moment to familiarize yourself with our privacy practices. By visiting the Site, the User expressly gives us consent to use and disclose his personal information in accordance with this Privacy Policy. If you do not agree to the terms of this policy, please do not use or access the Site.

Personally identifiable information:

Personally identifiable information is any data that could potentially identify a specific individual. Vaahaq may collect personally identifiable information in a variety of instances, including but not limiting to, when Users make purchases on the Site, subscribe to our newsletter, participate in promotions related to our Site or in connection with other activities, services, surveys, features or resources we may make available on our Site.

When requesting your information, we may indicate which fields are required and which feels are optional. Users may be asked for their name, email address, mailing address, phone number, credit/debit card information and any other appropriate information. Users may also be asked for information regarding personal preferences and demographics to help us meet their needs.

We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users may, however, visit our Site without furnishing any personally identifiable information, but this will prevent them from availing services or engaging in certain Site related activities.

Non-personally identifiable information

We may also collect non-personally identifiable information about Users whenever they visit the Site. Non-personally identifiable information may include a User’s browser name, type of computer, operating system, the internet Protocol (IP) address of the computer or internet service provider, location and other similar information.

Web browser cookies

The Site may use cookies to enhance User experience. We may transfer cookies onto Users’ hard drives through their web browser for record keeping and sometimes to track other information about them. Users may choose to set their web browser to refuse cookies, or to alert them when cookies are being sent. Refusing cookies may result in some parts of the Site not functioning properly.

How we use collected information

Vaahaq collects and uses Users’ personal information for the following purposes:

To more effectively respond to customer service requests and support needs;
To personalize User experience;
To resolve disputes and troubleshoot concerns;
To understand how Users’ use the services and resources provided on our Site;
To improve our offerings;
To administer content, a promotion, a survey or any other Site feature;
To send Users information they agreed to receive about topics of interest to them;
To send necessary email and/or any online material and/or SMS alerts;
To detect and protect us against error, fraud and other criminal activity;
To enforce our Terms of Use, etc.

We may use the information that Users provide when making purchases to avail services. We do not share this information with third parties.

The email address Users provide for service search/enquiry will only be used to respond to their inquiries, requests or questions. If a User decides to opt in to our mailing list, they will receive email/newsletters that may include company news, updates, related product or service information, etc. A User may opt out of this service at any time by following the unsubscribe instructions included in each email/newsletter.

How we protect your information

Vaahaq takes the security of your personally identifiable information very seriously. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your information, user name, password, service inquiry and data stored on our Site.

Fraud Prevention

We use standard and authorized payment services. In case of any dispute resolution, the courts of New Delhi shall have exclusive jurisdiction.

Sharing your personal information

We do not sell, trade, or rent Users’ personally identifiable information to others nor do we use your email/ mobile number for unsolicited email and/or SMS. Any email and/or SMS sent by Vaahaq will only be only in connection with the provision of agreed services.

We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and Users with our business partners and trusted affiliates for the purpose outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out subscribed newsletter or surveys. Periodically, we may reveal general statistical information about Vaahaq and its users such as the number of visitors, number and type of services purchased, etc. We may share your information with these third parties for those limited purposes. However, Vaahaq will disclose information to the government, law enforcement officials/investigation agencies or other third parties when legally obligated to do so.

Third party websites

Users may find content on our Site that links to the sites and services of our partners and/or other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to or from our Site, is subject to that website's own terms and policies. Vaahaq is not responsible for the privacy practices or the content of those linked third-party websites.

Changes to this Privacy Privacy

Vaahaq may update this Privacy Policy at any time at its sole discretion. We encourage Users to frequently check this page for any changes to how we to protect the personally identifiable information collected. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of any modifications.

Your acceptance of these terms

By using this Site and/or by providing your information, you signify your acceptance of this Privacy Policy and your consent to the collection and use of the information you disclose on this Site in accordance with this Privacy Policy, including but not limited to your consent to sharing your information as per this Privacy Policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Grievance Officer

In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer, who can be contacted with respect to any complaints or concerns, are provided below:

Manifesting Tomorrow’s Private Limited

UG-006, UG Floor,
MGF Metropolis Mall,
MG Road, Gurugram,
Haryana - 1222002

Ph: +91-8929028085

Time: Mon-Fri (10.00 am to 6.00 pm)

Email: support@vaahaq.com

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please email us on support@vaahaq.com or call our customer service number +91-8929028085.