Updated On: 26 Jul 2021
Vaahaq respects your privacy, values your trust and is committed to protecting the confidentiality of your personal information. This policy explains how Vaahaq collects, uses, maintains or/and discloses information collected from users (each, a “User”) from the website or the app (hereinafter “Site”).
Personally identifiable information:
Personally identifiable information is any data that could potentially identify a specific individual. Vaahaq may collect personally identifiable information in a variety of instances, including but not limiting to, when Users make purchases on the Site, subscribe to our newsletter, participate in promotions related to our Site or in connection with other activities, services, surveys, features or resources we may make available on our Site.
When requesting your information, we may indicate which fields are required and which feels are optional. Users may be asked for their name, email address, mailing address, phone number, credit/debit card information and any other appropriate information. Users may also be asked for information regarding personal preferences and demographics to help us meet their needs.
We will collect personally identifiable information from Users only if they voluntarily submit such information to us. Users may, however, visit our Site without furnishing any personally identifiable information, but this will prevent them from availing services or engaging in certain Site related activities.
Non-personally identifiable information
We may also collect non-personally identifiable information about Users whenever they visit the Site. Non-personally identifiable information may include a User’s browser name, type of computer, operating system, the internet Protocol (IP) address of the computer or internet service provider, location and other similar information.
Web browser cookies
How we use collected information
Vaahaq collects and uses Users’ personal information for the following purposes:
- To more effectively respond to customer service requests and support needs;
- To personalize User experience;
- To resolve disputes and troubleshoot concerns;
- To understand how Users’ use the services and resources provided on our Site;
- To improve our offerings;
- To administer content, a promotion, a survey or any other Site feature;
- To send Users information they agreed to receive about topics of interest to them;
- To send necessary email and/or any online material and/or SMS alerts;
- To detect and protect us against error, fraud and other criminal activity;
We may use the information that Users provide when making purchases to avail services. We do not share this information with third parties.
The email address Users provide for service search/enquiry will only be used to respond to their inquiries, requests or questions. If a User decides to opt in to our mailing list, they will receive email/newsletters that may include company news, updates, related product or service information, etc. A User may opt out of this service at any time by following the unsubscribe instructions included in each email/newsletter.
How we protect your information
Vaahaq takes the security of your personally identifiable information very seriously. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your information, user name, password, service inquiry and data stored on our Site.
We use standard and authorized payment services. In case of any dispute resolution, the courts of New Delhi shall have exclusive jurisdiction.
Sharing your personal information
We do not sell, trade, or rent Users’ personally identifiable information to others nor do we use your email/ mobile number for unsolicited email and/or SMS. Any email and/or SMS sent by Vaahaq will only be only in connection with the provision of agreed services.
We may share generic aggregated demographic information not linked to any personally identifiable information regarding visitors and Users with our business partners and trusted affiliates for the purpose outlined above. We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out subscribed newsletter or surveys. Periodically, we may reveal general statistical information about Vaahaq and its users such as the number of visitors, number and type of services purchased, etc. We may share your information with these third parties for those limited purposes. However, Vaahaq will disclose information to the government, law enforcement officials/investigation agencies or other third parties when legally obligated to do so.
Third party websites
Users may find content on our Site that links to the sites and services of our partners and/or other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to or from our Site, is subject to that website's own terms and policies. Vaahaq is not responsible for the privacy practices or the content of those linked third-party websites.
Changes to this Privacy Privacy
Your acceptance of these terms
In accordance with the Information Technology Act, 2000, the name and contact details of the Grievance Officer, who can be contacted with respect to any complaints or concerns, are provided below:
Manifesting Tomorrow’s Private Limited
UG-006, UG Floor,
MGF Metropolis Mall,
MG Road, Gurugram,
Haryana - 1222002
Time: Mon-Fri (10.00 am to 6.00 pm)
Contact us: +91-8929028085